Front Desk Attendant

This job is for the Spring 2025 semester.

Basic Duties:

• Serve patrons by greeting them, answering questions, and providing information about the facility and the programs we offer.
• Assist with maintaining the front desk entrance area, managing equipment check outs, and ensuring cleanliness and safety of the facility.
• Handle membership and facility reservation requests, process payments and assist with maintaining records and logs of daily tasks and responsibilities.
• Assist with monitoring the facility for safety, responding to emergencies and enforcing policies and procedures to patrons.
• Aid in event set up and tear down

Minimum Qualifications:

• Student employees must maintain enrollment for at least six semester credit hours in the spring semester unless the student is in the last semester of enrollment prior to graduation. Course enrollment during the summer is not necessary.
• Minimum 2.0 GPA
• First Aid, CPR & AED certified within 2 weeks of being hired. 
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• Customer Service:
  • Provide clear and effective verbal and written communication to patrons.
  • Maintain patience and professionalism with patrons when frustrated or under pressure.
  • Ability to learn, understand, and educate patrons on the services and programs that we offer.
• Reliability:
  • Consistently showing up on time and completing tasks as assigned.
• Attention to Detail:
  • Ability to be proactive when on the job.
• Teamwork:
  • Being able to work well with others and contribute ideas and growth to the team.
• Communication Skills:
  • Clearly articulate active listening to patrons and co-workers.
  • Utilize teams for main form of communication amongst the staff.
  • Learn how to clearly and concisely write shift reports.
  • Maintain professional communication with all staff.
• Problem-Solving Skills:
  • Break down big problems into smaller parts for better understanding.
  • Beng creative and thinking outside the box for innovative solutions.
  • Clearly convey the problem and proposed solution to the team.
  • Staying calm and composed under pressure.
• Adaptability: Being flexible and open to change.
• Organizational Skills:
  • Manage time well with classes, shifts, and prioritizing tasks and deadlines.
  • Ability to be thorough and accurate with completing tasks.
• Initiative:
  • Being proactive
  • Self and team motivating
  • Continuous learning
  • Accountability

Direct Supervisor - Coordinator of Facility Operations and Events

Pay Determination - $10.00 USD per hour

Employee Evaluations will occur each semester and will be based on NACE Competencies and Job Specific growth and development