Retail Sales Associate

Company Overview: 

Texas Standard is a Texas-centric men's apparel brand dedicated to creating high-quality clothing and accessories that embody the spirit of Texas. Our mission is to celebrate Texas values through style, comfort, and durability. As we expand, we are looking for Sales Associates to join our team and work the sales floor at our very first flagship store on South Congress in Austin, Texas. 

Overview  

The Sales Associate is a friendly, customer-focused individual with genuine enthusiasm for the Texas Standard lifestyle and products. This person thrives working in both fast and slow-paced environments where creative problem-solving skills and a growth mindset for continued improvement are critical components to effective customer service and successful execution of the role.   

Job Summary  

The Sales Associate is responsible for welcoming and helping all customers and will offer first-class service and product solutions to ensure elevated levels of customer satisfaction. They will exercise empathy and tact to address challenging customer situations. They are constantly updating their knowledge of the products, services, and policies while maintaining the presentation of the sales floor, products, signage, and displays.  

Key Responsibilities  

Greet customers, responding to questions, improve engagement with merchandise and provide outstanding customer service 

Demonstrate superb product knowledge and services 

Manage financial transactions including sales, process returns and exchanges 

Achieve established goals 

Direct customers to merchandise within the store 

Verbally introduce promotions and opportunities to customers 

Cross-sell products to increase purchase amounts 

Keep sales floor fully stocked, neat and clean 

Assist with incoming and outgoing shipments 

Assist with inventory management  

Skills and Requirements  

Abide to available and agreed schedule  

Ability to work retail hours including weekends, nights and holidays  

Excellent verbal communication skills 

High attention to detail and strong organizational skills 

Ability to maintain a professional appearance and follow store’s dress code 

Maintain a positive attitude, high energy, and focus on customer satisfaction 

Ability to read, write, and perform basic math 

Ability to confidently operate office equipment such as computers, printers, and telephones  

Passion for Texas culture and the Texas Standard mission. 

Physical Requirements & Working Conditions  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  

Ability to kneel, bend, stoop, crouch, reach, climb, walk, and stand for long durations of time 

Ability to move and lift equipment and supplies of up to 20 pounds 

Vision abilities include close, distance, color peripheral, and depth perception 

Noise level in the work environment is moderate  

This job description is not exhaustive, and you may be required to carry out other duties as requested.  

EEO Statement  

Texas Standard provides equal employment opportunities to all employees and applicants for employment  and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.