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Department Description:

The Testing, Evaluation, and Measurement Center (TEMC) is dedicated to supporting students, faculty, and the local community with testing and evaluation-related needs. The TEMC comprises four individual offices: Testing Lab Services; the Academic Testing for Students with Disabilities (ATSD) office; Scanning Services; and the Round Rock Testing Center. By providing a variety of testing and scanning options with specialized equipment in a secure testing environment, our goal is to support student persistence, reduce barriers to graduation, and support faculty research.

Job Description:

This position requires individuals to multi-task and pay attention to details. Duties are varied with less routine and involve a moderate degree of responsibility and judgment. The student may lead or coordinate activities of other student employees. Individuals in this position receive general supervision.

An ideal candidate:

·        Has excellent communication skills

·        Is an effective problem-solver

·        Is organized and can effectively manage and prioritize tasks

·        Acts with integrity and appropriately handles confidential information

Job Duties:

Our main office is a customer service department to students, parents, faculty, and members of our community and must remain open during normal business hours. Job duties include assisting students and members of our community with registration of exams, paying for credit by exams, placement and college readiness tests, proctored exams, upper-level barrier tests, and professional licensures and various certifications. Assist testing lab with checking in examinees by checking for valid IDs and entering information on written test logs and excel files.  Front office duties also include answering phones in a friendly, and helpful manner, transferring calls to proper office and or individuals. Make copies, filing paperwork and data entry of student records. Assist faculty with drop off of scantron exams. Complete a check in process for all faculty exams. A one year evaluation process determines the pay rate for this position. 

Qualifications:

  • Must be professional and able to provide excellent customer service with strong interpersonal skills
  • Must be detail-oriented, responsible, motivated, dependable, and efficient.

This position is for the Spring'25 semester! Please attach a copy of your Spring'25 class schedule along with resume. 

  • Direct Supervisor: Kelly Eureste
  • Employee evaluation process: The evaluation process for this position focuses on customer service, professionalism, punctuality, teamwork, and adherence to testing protocols. Supervisors assess front desks ability to greet candidates, manage daily tasks without prompting, and communicate with the team. Feedback is provided regularly, with formal evaluations conducted to ensure continuous improvement.
  • Payrate Determination: Starting pay is set at $10.00 hourly with opportunities for pay increases based on performance evaluations and length of service.