Benefit Services Training Intern

WHO WE ARE:

Service, Respect, and Connection are core to the individual and collective TRS experience. We know that great service rests on a foundation of relationships that connect us all to an empowering and rewarding career. At TRS, we’re inspired by our diverse community who bring authenticity and commitment to our mission to improve the retirement security of public education employees and retirees throughout Texas.

As a group of achievers, we tap collaboration and innovation to raise the bar in performance, administering and counseling pensions and healthcare benefits to ensure certainty for the future of our members. We invite you to join us, where both personal and career growth are respected and where you can make a difference in our members’ lives every day.

Note: This position is a temporary, limited term assignment. 
The Benefit Services Training Intern is responsible for project work related to their field of study, training development, and technical support. The position involves supporting agency operations with a primary focus on gaining practical work experience and business skills for personal development or to satisfy educational requirements. This position will proactively work with division staff and have the opportunity to increase their experience in training development and technical support activities while training and mentoring from experienced professionals in one or more of these areas.

 

This position will start on June 4th and will end August 8th 2025.

Salary will be dependent upon education level:

Undergraduate (Junior or Senior) - $19.50/hour

Graduate Student - $21.00/hour

WHAT YOU WILL DO:
Training Projects 
• Assists with designing and developing training to be delivered in a classroom, on-the-job, through distance learning, or in an e-learning environment on topics related to Benefit Services.
• Participates in ensuring the effective utilization of modern training methods and techniques, and promotes the use of training services.
• Assists with designing and developing methods for assessing and evaluating training effectiveness.
General Functions 
• Assists in researching, compiling, and analyzing data; entering data into spreadsheets, databases, and other automated applications; and preparing complex queries and reports.
• Works closely with trainers and Benefit Services leadership to document training needs and identify best techniques.
• Prepares on-the-job training outlines that align with department/team training goals.
• Reviews training plans, outlines and templates for completeness and acceptability.
• Assists in reviewing and analyzing agency policies, procedures, and forms and recommending changes to improve efficiency and effectiveness.

Performs related work as assigned 

WHAT YOU WILL BRING:

Required Education
• Currently enrolled in and actively attending an accredited college or university as an undergraduate student with a declared major in Human Resources, Training, Learning & Development, or closely related field related field; OR
• Enrolled as a graduate student (Master or Doctoral) in Human Resources, Training, Learning & Development, or closely related program.
• Applicant will be required to submit a copy of official college transcript.
Required Experience
• None.
Required Registration, Certification, or Licensure
• None.
Preferred Qualifications
• None.

Knowledge, Skills, and Abilities
Knowledge of:
• General office practices and procedures.
• Basic training procedures and techniques.
• Basic principles and practices of adult learning.
Skills in:
• Organizing and prioritizing work to manage a high-volume workload in a fast-paced environment, and completing work accurately while meeting deadlines.
• Conducting data searches and evaluations of large amounts of information, performing complex analysis of the data, and preparing concise and accurate reports and written/oral recommendations.
• Verbal and written communication of complex information that is accurate, timely, and based on sound judgment.
• Providing quality customer service.
• Reviewing documentation; properly applying complex laws, regulations, rules, and policies; and making decisions based on sound judgment.
• Using a personal computer in a Windows and Microsoft Office (Word, Excel) environment, and accurately performing data entry.
Ability to:
• Establish and maintain harmonious working relationships with co-workers, agency staff, and other external contacts.
• Work effectively in a professional team environment. 

Military Occupational Specialty (MOS) Codes:
Veterans, Reservists or Guardsmen with experience in the Military Occupational Specialty ( https://www.trs.texas.gov/files/trs-military-crosswalk.xlsx ) along with the minimum qualifications listed above may meet the minimum requirements and are highly encouraged to apply. Please contact Talent Acquisition at  careers@trs.texas.gov  with questions or for additional information.

To view all job vacancies, visit www.trs.texas.gov/careers  or www.trs.csod.com/careersite.

For more information, visit www.trs.texas.gov.