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Youth Outreach Specialist

Under the supervision of the MCOT Program Manager or designee, the Youth Outreach Specialist is a member of the North Hub Crisis Team, providing services in-person and via televideo in Williamson and Burnet Counties to youth ages 3 to 17.

The specialist will dispatch to various community locations (i.e. schools, emergency rooms, homes and BTCS clinics) to provide crisis intervention, screening, referral, relapse prevention and follow-up services. For youth enrolled in Youth Crisis Outreach Team (YCOT) Plus, a specialty population for youth who have past or current involvement with the Department of Family Protective Services (DFPS) or who are at risk of DFPS involvement, the clinician will also serve as the transitional case manager. Upon stabilization of the crisis, services will include a minimum of 4 weeks and up to 90 days of case management, individual and group skills training, Person-Centered Recovery Planning, supported housing/employment, and other services as needed. Youth will transition to other services in the community or within the LMHA.

Additionally, the Youth Outreach Specialist will provide crisis triage and intervention services in the community or at BTCS clinics/residential programs.

This position collaboratively partners with the DFPS, schools, law enforcement, the medical community, families, and social service agencies to assist persons in crisis. The clinician must possess strong knowledge of the principles, methods, techniques and practices of working with individuals experiencing a mental health, substance use, and/or developmental crisis, and must have the ability to communicate effectively with persons and families from diverse cultures and socio-economic backgrounds. The clinician must have skills and experience using integrated computer database programs to access files and document services, as well as the ability to organize and prioritize work assignments. This position requires a flexible work schedule and the ability to work independently, yet collaboratively. This position is cross trained to provide support other crisis programs such as the Mobile Crisis Outreach Team (MCOT) and Youth Therapeutic Respite Program (YTRP) and will work collaboratively with other Youth & Family programs.

This position is an essential position within a 24/7 crisis program. As such, it requires rotating on-call responsibilities with on call stipend is $30/day plus time worked (overtime eligible).

Monday- Friday 8 am- 5 pm

Location: Cedar Park

Salary: $25.23 - $37.98/hr (Base includes $1.00/hour differential for Williamson County Crisis)

Applicable Differentials:

Up to $3.50/hour previous crisis experience

Up to $2.00/hour previous community center experience in a similar role

Up to $4.00/hour tenure with BTCS

$.50/hour LCDC

$1.00/hour Advanced Licensure
$.75/hour Bilingual

$1.00/hour Master’s Degree in Human Services

On call stipends and shift differentials applicable

Why join our team?

BTCS Values our team members and believes it is important to reward and compensate our team members for their contribution to our success. BTCS offers competitive salaries, an excellent benefits package and generous leave accruals.

Medical Insurance: Through BlueCross Blue Shield, we offer comprehensive medical coverage for you and your eligible dependents with access to network and non-network health care providers. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Dental Insurance: Through Dental Select, we offer two coverage plans for dental care, to include preventative, basic and major services. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Vision Insurance: Through BlueCross BlueShield, we offer vision coverage to include discounts on everyday vision needs, such as eye exams and glasses and/ or contacts. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Prescription Plan: Through BlueCross BlueShield, we offer discounts on generic, preferred or brand-name drugs as well as non-preferred drugs at pharmacies or through a convenient home delivery program. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Flexible Spending Accounts: Optional pre-tax contributions for medical reimbursement and dependent care plans.

Retirement Plans:

401A: Through this governmental plan, we offer a 7% match to employee contributions.

457/403(b): Through these governmental plans, employees may contribute pre-tax earnings for retirement. Employees may participate on the first day of employment.