Youth & Family Coordinator

Job Description

How you Will Power our Purpose (Job Summary)

As an integral member of the Greater Austin YMCA, the Youth and Family Coordinator plays a pivotal role in realizing our mission to empower youth and strengthen families within our community. Under the guidance of the Youth and Family Director, this position serves as a cornerstone in ensuring the seamless execution of daily operations within the department. With a primary focus on enhancing member satisfaction, the Coordinator oversees and supports the Youth and Family staff, leading by example to foster a culture of excellence and dedication. The Coordinator actively contributes to the development and implementation of program activities in close partnership with the Director. This collaborative approach ensures that our programming remains innovative, impactful, and responsive to the needs of our members. By nurturing a dynamic and supportive environment, they inspire their team to deliver services that uphold our mission, promoting youth development and family well-being at every turn.     

How You Will Make an Impact (Essential Functions)

Program Operations & Experience 

• Leads by example and supports staff in carrying out supervisory responsibilities, including aiding in recruiting, training, and developing part-time program staff and volunteers.
• Assist in overseeing current Youth and Family programs and the creation of new programs, including establishing operating standards, curriculum, and program objectives.
• Assist with direct marketing and promotion of programs and Kids Play to ensure achievement of established objectives.
• Assist in organizing and staffing summer Mini-Camps, including curriculum creation and management.
• Assist in developing potential community relationships to increase Kids' Play and Co-play participation.
• Ensure the quality of existing programs and participant satisfaction and attract new members and program participants.
• Work with the Director to monitor the program budget to meet and/or exceed fiscal objectives.
• Assist the leadership team in delivering high-quality family events.
• Provide exceptional customer service to members and guests and respond to inquiries and complaints in a timely manner.
• Know and follow the Greater Austin YMCA People Guidelines, Code of Ethics, payroll procedures, and established emergency procedures.
• Facilitates a programming environment that invites exploration, promotes positive play, and welcomes children.

Brand & Engagement 

• Participates in fundraising events and activities at the center, including seeking donations for important YMCA financial development initiatives like the Annual Campaign.
• Participate as a proactive team player and collaborate cross-functionally with multiple departments and people teams.
• Lead by example the Y’s mission, vision, and character values with program participants, members, staff, and guests.

What You Bring to the Community Enterprise

• You bring a mix of education, training, and hands-on experience with children. A High School Diploma or GED equivalent is required.
• You excel in organizing engaging activities and memorable events.
• You have experience in programs like cooking classes or music learning is highly desirable.
• You quickly learn from failure and value feedback in the effort to continuously improve.
• You are a team player with a positive, service-oriented attitude, and you can work well with others.
• You listen for understanding and meaning. You speak and write effectively.
• You build good customer relationships and deliver customer-centric solutions.
• You leverage people’s differences as strengths. 

Physical Requirements: 

While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, talk, and occasionally lift and/or move items, including equipment, furniture, and/or children. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Work Location

5807 McNeil Drive, Austin, Texas 78729

About Us

The Greater Austin YMCA is a nonprofit community enterprise with a vision to cultivate thriving communities across Central Texas where every person benefits from an empowered and well-educated childhood, equitable access to opportunities, resulting in an elevated quality of life and the promise of a sustainable future. Founded in 1953 and anchored in three Central Texas counties, the Y has served close to 500,000 people and provided more than $30M in financial assistance and program subsidies over the past 10 years. We operate 8 community centers and Camp Moody along with 6 early childhood education centers, 60 afterschool programs on school campuses in four districts, and 20 summer camps, with 1500 staff team members, 1000 volunteers, and a $47M annual operating budget.

Additional Information:

The organization has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

The Greater Austin YMCA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Greater Austin YMCA complies with applicable state and local laws governing non-discrimination in employment in every location in which we have employees. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

We Take Care of Our People

• Free Nationwide Gym Membership for your household
• Retirement Planning Options
• Learning and development workshops and trainings
• Career advancement opportunities
• Referral Bonus Opportunities
• Cell Phone Plan discounts for AT&T and T-Mobile/Sprint users
• Staff Discounts on Programs & Services
• Flexible schedules and much more!

Pay Range

$16.00 - $18.00 per hour, DOE