Bilingual Program Assistant- Housing

Being the Bilingual Program Assistant you will provide administrative support and record-keeping for the Housing Program. Perform intakes with clients new to the program. Travel to apartment locations to perform apartment inspections following grant guidelines.

Your Schedule:

• Full Time

Monday-Friday 9am- 6pm

Work Model: Hybrid

• Local Travel: 50%

Our Total Compensation Package:

• Starting Salary Range: $17.02 hourly
• Pay schedule bi-monthly
• Medical, Dental, Vision, Life and Disability Insurance Programs
• Generous Paid time Off- 11 paid holidays per year, 3 personal holidays per year, 15 paid Vacation days per year, approx. 7 hours per month of accrued Sick days
• 401K the agency matches 125% of employee contributions up to 4% of the annual salary of a full-time employee
• Company paid Life Insurance
• Company paid Long Term Disability
• Employee Assistance Program

Imagine a place where your talent can make a meaningful difference in people's lives. Working at Houston Area Women's center gives you a rewarding experience in which our diverse team of employees work together as part of the empowerment of a survivor's life and at the same time part of a much larger mission. We are committed to doing the work and challenging each other to be an organization in which everyone is respected and heard. Every day we continue to embed diversity, inclusion, belonging, and equity in everything we do as we provide service to survivors of domestic and sexual violence.

Qualifications

The Requirements We are Seeking:

• High School Diploma or GED required. Some completion of college and/or business courses is preferred.
• A minimumof one year experience in a providing clerical support, administrative, and/or data entry.
• Intermediate experience in Microsoft Office specifically in Excel and Outlook
• Must be able to fluently speak, write, and read both English and Spanish
• You must have a valid Texas driver's license with a good driving record; reliable transportation; ability to travel to off-site locations utilizing personal transportation.

What you Deliver in this role:

• You will perform data entry functions of client services in a timely manner related to new and/or existing clients into required database.
• You will create and update information related to client data, statistics, grant budget, etc. via Microsoft Excel spreadsheets.
• You will process rental assistance applications received from clients of the housing program.
• Perform the monthly check request process from request to completion for rental assistance for clients.
• You will provide accurate reports and correspondence by designated deadlines.
• Maintain client files as required by funding sources of the housing program.
• You will assist clients of the housing program by providing housing referrals, and answering general questions in conjunction with the case managers and supervisor, utilizing crisis intervention skills when needed.
• You will travel to perform apartment inspections in accordance with HUD guidelines.
• You will timely and effective communication with apartment managers and housing program staff on lease status, clients’ compliance, etc.
• You will prepare monthly, quarterly, and annual reports.
• Other duties may be assigned.

What Skills and Assets you bring, and more:

• Excellent attention to details
• Demonstration of professional objectivity and appreciation for confidential information
• Ability to follow instructions and to adhere to policies and procedures
• Ability to prioritize tasks to meet individual and team deadlines
• Has a growth mindset and is a good team player
• Strong communication skills, both verbally and in writing.

When you work here at HAWC you make an impact not just in the lives of the survivors and the people you help, but also make an impact in our own lives and our community. We learn and grow with a purpose where we strive to work for a common cause, which is to end domestic and sexual violence for ALL.