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Case Manager II-III Family & Youth Diversion

Position: Case Manager II-III Family & Youth Diversion [477]

Program: Amarillo, Texas - Family & Youth Diversion

Salary range:

Case Manager II: $43,305.60 Annually

Case Manager III: $46,009.60 - $52,020.80 Annually

Shift available: Full-time

Essential duties and responsibilities:

  • Staff will maintain ethical and professional communications at all times using respectful Trauma-Informed Care language
  • Will conduct crisis response and coordination with youth and families experiencing or who are at risk of experiencing a crisis episode
  • Will conduct comprehensive life needs assessments (CANS/NOMS, etc.) taking into account needs as viewed by the child/adolescent, family member(s), school personnel, present service providers, and significant others in a timely manner
  • Provides any needed community referrals, and follows up with the family, referral, and community resource to ensure need was met
  • Provides skills training using evidence-based curriculums
  • Advocates on the behalf of the child/adolescent served so that access to required services are available and that services rendered in a timely fashion and in accordance with the child/adolescent's abilities and /or situation
  • Will provide outreach in community when needed to inform others about Family & Youth Diversion Program
  • Will spend 50% of time with families and youth/providing services to families and youth
  • Will maintain same day next day documentation requirements and a 95% or higher compliance average for all families served
  • Executes prudent action in emergency situations and will help team members when families need crisis response or other diversion based services
  • Performs other essential functions and tasks necessary to carry out the purposes of the position
  • Adheres to TPC Business Code of Conduct and reports concerns if ethical and/or business standards defined in the code are compromised

Required qualifications to be successful in the job:

  • Bachelor's degree from an accredited university with a major in psychology, sociology, social work, counseling, or other related human services field for QMHP credentialing
  • For Case Manager II, at least one (1) year experience of behavioral health case management
  • For Case Manager III, at least two (2) years experience of behavioral health case management
  • Graduate work in a related field may be substituted for up to one (1) year of experience
  • Must have a valid Texas driver's license and be insurable under agency vehicle policy
  • Must be 18 years of age or older

Preferred qualifications to be successful in the job:

  • One (1) year experience working with youth and families

At TPC, passion and meaningful work is rewarded! We offer employees:

  • Click here for TPC's FY2024 Summary of Benefits
  • Robust benefit offerings - Medical, Urgent Care visits for a low $10 co-pay, Dental, and Vision
  • Employer paid life insurance (1.5 times employee's salary)
  • Staff automatically enrolled into a 457 Retirement Account at 1% of their annual salary. Employer Match 1% higher than employee's contribution up to 6% in the 403 (b) or 457 Retirement Savings Plan
  • Paid time off - PTO accrual, Holidays
  • One (1) annual Mental Health Floating Holiday, one (1) annual Celebrate Diversity Floating Holiday, and one (1) annual A Day to Remember Floating Holiday available to staff after 90 days of employment
  • Additional Supplemental Coverage available i.e. Disability, Accidental, Cancer, Critical Care, and Section 125 Flexible Spending Account Plan
  • 501(c)(3) designation - you can apply the for Public Service Student Loan Forgiveness
  • Teladoc - gives you or your immediate family members in the household access to a medical provider free of charge via telephone or video
  • Employee Assistance Program (EAP) - gives you or your immediate family members in the household access to behavioral health, financial, and legal counseling in person or via telephone