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Provides case management activities.  Trained to conduct clinical screenings, assessments, and services eligibility based on consumer needs. Be responsible to coordinate, link, and authorize appropriate services, and to monitor the progress of those individuals in meeting recovery goals. Assists consumers with the identification and management of symptoms of mental illness. Ensure that all cases have an updated authorization, recovery plan, financial, diagnosis assessment, and that all progress notes are submitted at the end of the day. Also serves on the crisis on-call roster on a rotation basis. May provide services in any of the agency's outlying counties which include Starr, Jim Hogg, and Zapata.

Bachelor’s degree from an accredited university with a major in social work, psychology, sociology, Counseling, Educational Psychology, Rehabilitation, Special Education, Early Childhood Education/Intervention, Gerontology, Nursing, Medicine, Human Growth & Development, and Physician Assistant.