(2911) Crisis Case Manager - Mobile Crisis Outreach Team, Cedar Park Police Department
Under the supervision of the Director of Crisis Services or designee, the Crisis Case Manager is embedded within Cedar Park Police Department, partnering with officers in the department’s Mental Health Unit, and is a member of the Northern Hub Mobile Crisis Outreach Team. This position will provide services in-person and via televideo in Williamson and Burney Counties to individuals and families experiencing behavioral health crises; will co-respond with officers; reduce police involvement when appropriate; and support coordination of treatment in lieu of arrest, emergency department use and hospitalization.
The Crisis Case Manager will dispatch to various community locations (i.e. schools, emergency rooms, homes and BTCS clinics) to provide crisis intervention, screening, referral, relapse prevention and follow-up services. Follow-up services may include case management, individual and group skills training, Person-Centered Recovery Planning, supported housing/employment, discharge planning and linkage to ongoing services. The case manager provides person-centered services based on the current crisis needs of the individual and carries a caseload for the provision of crisis follow up and relapse prevention services.
This position collaboratively partners with law enforcement, the medical community, schools, families, and social service agencies to assist persons in crisis. The Crisis Case Manager possesses strong knowledge of the principles, methods, techniques and practices of working with individuals experiencing a mental health, substance use, and/or developmental crisis, and must have the ability to communicate effectively with persons and families from diverse cultures and socio-economic backgrounds. The clinician must have skills and experience using integrated computer database programs to access files and document services, as well as the ability to organize and prioritize work assignments. This position requires a flexible work schedule and the ability to work independently, yet collaboratively.
This position requires rotating on-call responsibilities at $30/day and is an Essential position, required to work on site. As MCOT operates 24/7/365, this position is required to work holidays on a rotating basis.
Multiple shifts available;
Mon, Tues, Wed 8 am – 8 pm
Wed, Thurs, Fri 8 am – 8 pm
Salary range above includes shift differential for weekend, evening, overnight hours worked and are applicable depending on schedule worked.
Location: Cedar Park
Salary: $25.23 - $34.98/hr (Includes Williamson County Crisis differential)
2 years previous crisis experience: $2.00/hour
4 years previous crisis experience: $1.50/hour
1 year with BTCS: $2.00/hour
3 years with BTCS: $1.00/hour
Advanced Licensure (LPHA): $1.00/hour
LCDC Licensure: .50/hour
Master’s Degree in Human Services: $1.00/hour
Evening Shift: $2.00/hour
Night Shift: $4.00/hour
Weekend Shift: $4.00/hour
Weekend Night Shift: $6.00/hour
Why join our team?
BTCS Values our team members and believes it is important to reward and compensate our team members for their contribution to our success. BTCS offers competitive salaries, an excellent benefits package and generous leave accruals.
Medical Insurance: Through BlueCross Blue Shield, we offer comprehensive medical coverage for you and your eligible dependents with access to network and non-network health care providers. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.
Dental Insurance: Through Dental Select, we offer two coverage plans for dental care, to include preventative, basic and major services. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.
Vision Insurance: Through BlueCross BlueShield, we offer vision coverage to include discounts on everyday vision needs, such as eye exams and glasses and/ or contacts. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.
Prescription Plan: Through BlueCross BlueShield, we offer discounts on generic, preferred or brand-name drugs as well as non-preferred drugs at pharmacies or through a convenient home delivery program. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.
Flexible Spending Accounts: Optional pre-tax contributions for medical reimbursement and dependent care plans.
401A: Through this governmental plan, we offer a 7% match to employee contributions.
457/403(b): Through these governmental plans, employees may contribute pre-tax earnings for retirement. Employees may participate on the first day of employment.
Life Insurance: Through Dearborn National, we offer basic life insurance of $5,000. Optional supplemental coverage, as well as spouse and eligible dependent policies, are available to purchase.
Long Term Disability/ Accident/ Critical Illness Insurance: Through Dearborn National we offer optional insurance coverages at a competitive rate. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.
Family and Medical Leave: Job protection to provide care related to a child's birth or adoption, or for yourself or a family member's serious health condition.
Employee Assistance Program: Through Alliance Worksite Solutions, we offer a no cost, confidential employee assistance program as a resource to resolve personal, family, financial and legal problems for employees and their dependents.
Professional Development: Joining Bluebonnet Trails is about joining a culture of inclusiveness, collaboration, trust, and the invitation and expectation to have a voice. Bluebonnet offers employees the opportunity to participate in professional development that is skill based and offers continuing education courses to enhance knowledge and performance via online courses and instructor led webinars.
- Employee Referral Awards
- Licensure Supervision
- Licensure Renewal Fee Reimbursement
- Public Service Loan Forgiveness Programs
- Educational Leave
- Competitive Pay Differentials for Applicable Positions
Minimum Qualifications: Bachelor’s degree in a human services field; comprehensive knowledge of mental health diagnoses. Ability to work as a member of a team within a fast-paced, recovery-focused environment is essential to this position.
Must have skills and experience using integrated computer database programs to access files and document services, as well as the ability to organize and prioritize work assignments. Must have a valid Texas Driver's License and maintain approved driver’s status throughout employment.
Must pass extensive background checks through Cedar Park Police Department.
*If degree is not in a human services field, a minimum of 24 college credits in a human services field are required
Preferred Qualifications: Licensure as a Licensed Chemical Dependency Counselor (LCDC)
Master’s degree; pursuing clinical licensure in counseling, social work or a related field.
Bilingual in ASL or Spanish preferred; experience in providing concurrent documentation preferred.
2 years crisis experience, 2 years case management experience