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Student Worker I – University College, First Impressions Team (Spring 2022 Work Study)

Student Worker I – University College, First Impressions Team
 
University College is looking for motivated and enthusiastic student workers to join our First Impressions Team (FIT). Time expectations are typically 10 to 15 hours per week during the long semesters, with some nights and weekends. Summer hours are available. Starting rate of pay is $10.00 per hour. The position is located on the San Marcos campus in the Undergraduate Academic Center (UAC).  Employment starts on or after January 18, 2022.
 
To be eligible for an interview, applicants must include:
(1) resume (2) cover letter (3) a list of three references (4) transcript (5) current class schedule.
 
General Description
Provides quality administrative support to University College staff, faculty and students ensuring all receive exemplary customer service and administrative support in a personalized and timely manner.
 
Examples of Duties
Greet and assist students visiting University College and the departments therein
Schedule academic advising and career counseling appointments distribute phone/email appointment reminders
Confidentially maintain student records including data entry, indexing, and verifying documents in the SIS (Banner Document Management System)
Interpret student records to answer routine and complex questions; connect students to resources as needed
Answer telephones; screen/transfer calls; take messages
Maintain the Undergraduate Academic Center facility, ensuring custodial and maintenance issues are identified and reported promptly
Assist with meeting preparations: conference room preparation, hospitality, ushering, prepare/assemble documents and materials
Uphold punctuality a priority
Dress appropriately for an office environment
Other duties as assigned, such as delivering items to campus departments and light housekeeping duties
 
Knowledge, Skills, and Abilities
Applicants must also be detail-oriented and demonstrate excellent written and oral communication skills 
Application materials (e.g., resume and cover letter) must be free of grammatical and spelling errors Knowledge of Microsoft Office and computer proficiency is required
A positive attitude combined with integrity and dependability is essential for all University College staff
Knowledge of the various programs within University College
 
 
Experience and Education
Only Texas State University students may apply for this position. Customer service experience, a plus. A Texas State GPA of at least 3.0 is preferred.
 
Dress Code
Business casual