Biomedical & Field Service Technician – Service & Mechanical Repair (Austin, TX)
MedServ Marketplace is a nationwide healthcare services platform connecting hospitals, surgery centers, laboratories, dental and veterinary clinics, and medical device manufacturers with vetted Field Service Engineers (FSEs) and Biomedical Equipment Technicians (BMETs).
We deliver both on-demand and scheduled medical equipment field services—spanning mechanical/electrical installations, corrective repairs, scheduled preventive maintenance (PM), and compliance inspections—to minimize clinical downtime and ensure uninterrupted patient care. Our field network supports critical healthcare environments, including acute-care hospitals, academic medical centers, ambulatory surgery centers (ASCs), and specialty laboratories across 45 states, supported by over 500 vetted biomedical technicians.
Engagement Overview
MedServ Marketplace is actively dispatching and staffing technical field service assignments across a comprehensive range of clinical and surgical equipment (e.g., Burton Medical single-ceiling examination/procedure light systems [ALED100DC]).
Service Types: Equipment Installation, Diagnostic Troubleshooting & Repair, Scheduled Preventive Maintenance (PM), Safety Inspections, and Calibrations
Commitment & Dispatch: Flexible scheduling, ranging from single-visit emergency repairs (2–4 hours on-site) to phased, multi-day facility retrofits and ongoing service agreements
Target Professionals: BMETs (Levels I–III), Field Service Engineers (FSEs), Clinical Engineering Specialists, and skilled technical trades professionals
Primary Technical Responsibilities
Depending on the assigned service modality, field engineers and technicians are responsible for:
Pre-Service & Logistics Alignment:
Review work order specifications, OEM service manuals, facility site prep details, and required test equipment prior to deployment.
Coordinate with MedServ Operations, OEM technical leads, and on-site facility personnel to align on project milestones and room access protocols.
On-Site Field Service Execution:
Installations & Retrofits: Execute complete mechanical assembly, structural mounting (e.g., ceiling drop-mounts, wall track arms, mobile bases), control harness termination, and counterbalance articulation calibration.
Troubleshooting & Repairs: Perform component-level diagnostics to isolate electrical, mechanical, pneumatic, or hydraulic failures. Complete targeted parts replacement using client- or OEM-provided assemblies.
Preventive Maintenance (PM) & Calibration: Execute comprehensive inspection protocols, including wear-and-tear evaluations, seal/gasket inspections, mechanical lubrication, sensor calibrations, and system output verifications.
Electrical Safety & Regulatory Compliance:
Conduct electrical safety testing (NFPA 99 ground wire resistance and chassis leakage checks) and verify operational safety interlocks.
Validate functional performance against OEM specifications and manufacturer tolerances.
Digital Service Documentation & Sign-Off:
Capture asset details (make, model, serial numbers, DOM), log operational parameters, upload clear pre-/post-service photos, and record parts utilized.
Secure digital work order sign-off from clinical department heads, materials management, or facility clinical engineering (HTM) teams.
Scope Across Clinical Modalities
Our nationwide deployments span a wide array of clinical modalities and healthcare equipment, including:
Surgical & Procedure Lighting / Infrastructure: Ceiling-mounted and mobile surgical lights, articulated monitor boom arms, exam procedure suites, and ceiling rail systems (e.g., Burton Medical ALED100DC).
Patient Transport & Articulating Surfaces: Diagnostic troubleshooting, hydraulic actuators, mechanical linkages, and electrical drive controls for hospital stretchers, birthing beds, and specialty surgical tables.
Respiratory & Hyperbaric Systems: Diagnostic inspections, pressure vessel seal integrity, oxygen concentrators, compressor modules, and sieve bed overhauls.
Diagnostic & Monitoring Instrumentation: Vital signs monitors, NIBP transducer verification, SpO2 simulation, and 12-lead ECG waveform generation.
Laboratory & Sterilization Equipment: Centrifuge photo-tachometer RPM verification, analytical balances, and steam sterilizer/autoclave preventive maintenance (gaskets, steam traps, and pressure relief valves).
Why Partner with MedServ Marketplace?
Competitive Project Pay: Clear, transparent milestone compensation structured per event, hourly, or flat unit rate, with travel allowances and mileage reimbursement.
Career Growth & Certification Support: MedServ covers the $200 CABT or CBET certification exam fee for eligible technicians following the successful completion of qualified revenue-generating deployments.
Flexible Dispatch Model: Take on short-term, high-impact projects that fit your schedule, expand your service radius, or complement your existing independent contracting business.
Tier-1 Network Access: Extend field capacity for leading healthcare systems (e.g., Sharp Grossmont Hospital, Saint John's Communities) and top service partners (Uptime Health, Probo Medical, InfuSystem).
Priority Routing: High performers receive primary routing for upcoming OEM warranty rollouts, regional medical center upgrades, and long-term service contracts.