Case Management Internship

About The Arc of the Capital Area

The Arc of the Capital Area, a nonprofit organization, is committed to empowering Central Texans with intellectual and developmental disabilities and their families through compassionate case management and innovative programs. The Arc of the Capital Area is one of the oldest continuously–operating non-profits in Austin and have empowered adults with IDD for over 75 years. We serve over 1,000 individuals each year across 17 counties. Intellectual and developmental disabilities, or IDD, is an umbrella term that includes more than 100 different diagnoses, including Down syndrome, cerebral palsy and Autism.

Case Management Internship

The Arc of the Capital Area is currently seeking a motivated and passionate Case Manager Intern to join our team and contribute to our mission of advocacy, inclusion, and empowerment. As a Case Manager Intern, you will play a crucial role in assisting with our CLASS department and Community Services department in ways detailed below. We ask for a commitment of 15-20 hrs/wk, primarily in-person; however, we are willing to be flexible to accommodate academic schedules. This is an unpaid internship.

Responsibilities:

Community Engagement: Actively engage with community members, local organizations, and stakeholders to promote awareness of The Arc of the Capital Area's mission and services.

Case Management Documentation: Interns will likely assist in maintaining accurate and up-to-date client records, documenting assessments, interventions, and progress notes in compliance with organizational policies and legal requirements.

Conducting Client Assessments: An intern in case management may start by learning how to assess client needs and strengths through interviews and evaluations.

Creating Care Plans: They might assist in developing personalized care plans for clients, outlining goals, interventions, and resources needed to achieve desired outcomes.

Referral Coordination: Interns could help clients access necessary services by coordinating referrals to healthcare providers, social services, housing programs, or other community resources.

Client Advocacy: They may advocate on behalf of clients to ensure they receive appropriate services and support, whether it's navigating bureaucratic systems or resolving disputes.

Monitoring Progress: Interns might track clients' progress toward their goals, regularly checking in to assess their needs and adjust care plans accordingly.

Crisis intervention: They could learn to respond to crises by providing immediate support, coordinating emergency services, and helping clients develop coping strategies.

Collaborating with Interdisciplinary Teams: They may participate in team meetings, collaborating with social workers, nurses, counselors, and other professionals to coordinate comprehensive care for clients.

Providing Information and Education: Interns might offer clients information on available resources, services, and benefits, as well as education on topics such as health management, budgeting, and life skills.

Program Evaluation and Improvement: They could contribute to evaluating the effectiveness of case management programs by collecting and analyzing data, identifying areas for improvement, and offering suggestions for enhancing services.

Qualifications:

• Enrolled in or recently completed a degree program in rehabilitation counseling, social work, human services, healthcare administration, or a related field.
• Passion for promoting independence and advocacy for individuals with intellectual and developmental disabilities.
• Excellent communication and interpersonal skills.
• Ability to build and maintain positive relationships with interdisciplinary teams.
• Strong organizational skills with attention to detail.
• Computer skills: Familiarity with Microsoft 365 Applications and Canva.

Benefits:

• Make a significant impact on the lives of individuals with intellectual and developmental disabilities by empowering them through case management.
• Gain hands-on experience in case management services, client advocacy, and community outreach.
• Work within a supportive and dedicated team that values inclusivity, diversity, and the transformative power of case management.

To Apply:

Required: complete the Internship Interest Form to indicate your availability for an interview.

Join us at The Arc of the Capital Area and be part of a team that is transforming lives and building a more inclusive community. Your creativity and passion can make a real difference!