Business Operation Specialist

Business & Operation Specialist

About the Company

KEM Power is a fast-growing company specializing in Battery Energy Storage Systems (BESS), electrical services, and on-site technical support across the United States. We are committed to delivering high-quality engineering services and operational solutions to our clients.

Position Overview

We are seeking a highly organized and proactive Operations & Project Coordinator with strong execution skills and excellent communication abilities. This role is responsible for client coordination, business support, and project tracking.

The ideal candidate will play a key role in client communication, requirement follow-up, and business development, serving as a critical bridge between clients and internal teams.

Key Responsibilities

Client Communication & Business Support

• Manage daily client communications via email (e.g., Outlook) and respond promptly to client needs
• Track client requests, project progress, and related issues to ensure accurate and efficient information flow
• Assist in preparing RFQs/RFPs, proposals, and other business documents
• Organize and maintain contracts, purchase orders (POs), invoices, and related documentation

Client Coordination & Requirement Management (Key Focus)

• Proactively communicate with clients to understand project needs and service
• requirements
• Translate client requirements into actionable tasks and coordinate with internal teams for execution
• Continuously follow up on client feedback, resolve issues, and improve client satisfaction
• Build and maintain long-term client relationships

Project Coordination & Execution

• Track overall project timelines and ensure milestones are met
• Coordinate communication between internal teams and clients
• Collect and organize project-related documents (e.g., service reports, delivery records)
• Assist in resolving communication and coordination issues during project execution

Business Development & Market Support

• Assist in developing potential clients through email, LinkedIn, and other channels
• Follow up with leads and maintain a client pipeline database
• Participate in industry exhibitions, conferences, and networking events
• Organize and track leads generated from events and support conversion efforts

Qualifications

• Bachelor’s degree or above (Business, Engineering, or related field preferred)
• 1–3 years of experience in client coordination, business support, or project coordination
• Strong English communication skills (written and verbal)
• Excellent communication skills and strong customer service mindset
• Highly organized, detail-oriented, and able to manage multiple tasks simultaneously
• Self-motivated with strong execution and follow-through abilities
• Proficient in Microsoft Office (Excel, Word, Outlook, etc.)

This position requires someone who can start as soon as possible, with preference given to candidates located in Houston.

Please send your resume to hr@energyard.com.