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Dock Hand Retro Boat Rentals ATX

Part-Time (25-35 hr/weeks)

 

Location: 74 Trinity Street, Austin, TX 78701
Compensation: Starting at $18.00/hour
Sign-On Bonus: $200 after 12 weeks
Additional Compensation & Perks: Tips, 24/7 downtown parking
Schedule Needs: Weekend & afternoon availability required

 

About Retro Boat Rentals ATX

Retro Boat Rentals ATX offers a one-of-a-kind way to experience downtown Austin from the water. Our beautifully restored vintage fiberglass boats cruise Lady Bird Lake in true jet-age style, featuring mid-century colors, classic fins, and chrome details.

The best part of the restoration? Our boats are powered by eco-friendly, zero-emission electric motors, creating a clean, quiet, and approachable experience for guests of all boating skill levels.

Environmental responsibility is core to who we are. By replacing outdated, high-polluting motors and restoring boats that may have otherwise ended up abandoned or in landfills, we give new life to classic vessels while helping protect Austin’s waterways.

Our current fleet includes 9 vintage fiberglass boats and 2 Duffy Boats, and we operate year-round, weather permitting.

We’re looking for a positive, energetic, reliable, and team-oriented individual to join our dock crew.

 

Position Summary: Dock Hand

The Dock Hand plays a vital role in the day-to-day operations of Retro Boat Rentals ATX during scheduled shifts. This position is guest-facing, hands-on, and focused on safety, cleanliness, and creating exceptional lake experiences.

 

Key Responsibilities
- Maintain cleanliness, appearance, and general upkeep of the retro boat fleet

- Communicate effectively with patrons, explaining Retro Boats history and rental offering

- Share responsibility for the business phone line and email during shifts
- Learn to operate the boats and logistically park and maneuver boats 
- Monitor charging levels, sanitation, securing boats, and dock organization
- Uphold and clearly communicate all safety standards to guests
- Assist with boat recovery and rescue procedures for stranded or disabled vessels
- Adopt and utilize our work order system in reporting boat issues to technical team
- Become proficient with FareHarbor (our scheduling platform)
- Maintain strong working relationships with our partners at the Austin Rowing Club
- Pick up floating trash along the banks of Lady Bird Lake
- Work comfortably outdoors in Texas conditions during spring, summer, and fall


 

Dock Hand Expectations
- Be polite, courteous, and respectful with guests and teammates
- Take pride in the condition and presentation of boats and dock space
- Maintain a positive, guest-focused attitude
- Be dependable and communicate clearly

Interview Process
Candidates can expect one in-person interview conducted with our family team.

Qualifications
- High school diploma or equivalent (preferred)
- 3+ years of customer service experience
- Positive attitude and strong people skills
- Proven reliability
- Willingness to learn and follow safety procedures

- Comfortability around water

Additional Qualifications (Not Required)
- CPR certification
- ABCY, Coast Guard, or similar boating certifications
- Prior boating experience

Job Details
Job Type: Part-time
Pay: From $18.00/hour + tip share

Benefits
- Employee free.99 discount

- 30% friends and family discount

- Flexible scheduling

 

Schedule
- 8-hour shifts
- Day and evening shifts
- Weekend availability required
- Some holiday availability

Supplemental Pay
- Signing bonus
- Tips

Work Location
In person – Austin, TX 78701