Student Support Services | Fall25 Work Study
Position is contracted for the 2025 – 2026 academic year. Continuation of this position is contingent upon funding.
Reports to the Student Support Services Traditional/STEM Director.
The student worker will provide general office support in a student-centered environment. Responsibilities include performing administrative tasks, assisting with customer service, and supporting daily office operations in a professional and welcoming setting.
Duties
- Greet and assist students, staff, and visitors in a professional and courteous manner
- Answer phones, take messages, and direct calls as needed
- Schedule appointments and assist with calendar management
- Maintain the front desk area and ensure materials are well-stocked and organized
- Assist with data entry, filing, scanning, and organizing confidential documents
- Help prepare and distribute outreach materials, flyers, and event announcements
- Support SSS Traditional events and workshops by assisting with setup, sign-ins, and clean-up
- Monitor and restock office supplies as needed
- Run errands on campus (e.g., delivering documents to other departments)
- Maintain confidentiality of student records and sensitive information at all times
- Perform other duties as assigned to support office operations
On Campus Job Location- NA Offsite
- Student Support Services Office- Sterry Hall 1st Floor
Supervision
- Director, Student Support Services Traditional/STEM
Work Schedule
- Flexible hours between [Office Hours, e.g., Monday–Friday, 8:00 AM – 5:00 PM], based on class schedule and availability. Up to [10–20] hours per week, depending on FWS award and office needs.
Required Qualifications
- Must be eligible for the Federal Work-Study Program (FAFSA must be on file)
- Current student in good academic standing
- Strong verbal and written communication skills
- Basic computer skills, including Microsoft Office (Word, Excel, Outlook)
- Reliable, punctual, and able to follow instructions with attention to detail
- Ability to work independently and as part of a team
- Commitment to maintaining confidentiality and professionalism
Preferred Qualifications
- Prior customer service or office experience (including volunteer work) 1-2 years
Employee Evaluation Process
- Weekly and monthly (informal)
- End of each Semester (formal) facilitated by Student Support Services Traditional/STEM Director.
Pay Rate Determination
- The pay rate is determined in accordance with the University Pay Plan : Office of Human Resources : Texas State University (txst.edu)