Fall 2025 | Student Assistant - TXST Round Rock Campus

**This position is located in Round Rock, Texas**

Department/Office Name (Who we are):
Student Success & Academic Services at Round Rock
Avery 201
1555 University Blvd.
Round Rock, TX 78665

The Student Success & Academic Services department provides programs and resources to Round Rock campus students to support academic and post-graduation goals with a focus on recruitment, persistence, retention and completion. Our department is a welcoming space and typically serves as the first point of contact for campus guests, prospective students, and community partners when they call and visit the Round Rock Campus.

Supervisor (Who provides supervision):
Joclyn Martinez

On-campus Job Location (Where you will work):
Avery 201

Purpose of the Role (Why this role exists):
To provide exceptional support in recruitment, department representation, and general office duties for the department. 

 This position could extend to the summer semester with excellent job performance.

*This position is not a Graduate Assistantship, and will not qualify an international student for an in-state tuition waiver. 

Required Qualifications (What we require you bring to the team):

• Strong interpersonal skills with a friendly and professional demeanor
• Excellent written and oral English communication skills are required for 1:1 and group interactions
• Detail-oriented with strong organizational skills to handle multiple tasks efficiently
• Demonstrate motivation and results-oriented behavior
• Ability to address and resolve inquiries with patience and resourcefulness
• Approach problem-solving with a proactive "can-do" attitude
• Excellent written and oral English communication skills are required
• Experience and/or knowledge regarding small office operations and equipment
• Working knowledge of Microsoft Office Suite
• Capability to work in a fast-paced environment with ease
• Proven record of being dependable and completing tasks in a timely manner

Preferred Qualifications:

• Prior customer service or administrative experience
• Familiarity with campus resources, services, and procedures
• Willingness to work occasional evenings or weekends for special events

Description (What you will do):

Student Assistants are leaders who assist campus visitors, prospective students, and the Round Rock Campus community during their visit to Student Success and Academic Services at Round Rock. Student assistants represent the department and the Round Rock Campus and will provide program information in the office and outreach events, serve as department ambassadors during NSO and Bobcats Back, and provide general support for services offered through Student Success and Academic Services. Student Assistant roles and responsibilities can be categorized into recruitment, department representation, and general office support duties:

• Recruitment / Campus Tour Guides
  • Student assistants will also play a large role in helping prospective students get familiar with the campus through campus tours. The student assistants will host guests on campus, take them to visit departmental staff, and introduce them to the services, resources and facilities they will have access to as a student at the Round Rock Campus.
• Department Ambassadors
  • Student assistants also serve as representatives during signature campus events like Discover TXST, New Student Orientation, and departmental programs.
• General Office Support
  • Each student assistant will participate in activities to help support the departmental activities to include:
    • Answering phone calls to the Round Rock Campus main line
    • Assisting with event setup and tear down
    • Maintaining office appearance and inventory
    • Assist with routine checks and maintenance of The Pantry, The Study Zone, The Den and other Student Success spaces at the Round Rock Campus
    • Assisting with general office duties

Work Schedule (When you are expected work):
Student assistants will work between 10 and 20 hours per week. Department hours are 8am-5 pm, Monday – Friday.

Learning Outcomes (What you get out of this role):

• Develop a holistic Bobcat experience
• Develop a deeper level of awareness of strengths and leadership style
• Practice communication and facilitation strategies for building connections and community
• Develop skills for navigating ambiguity and critical decision-making in a complex environment
• Build relationships with prospective and current students at the Texas State University Round Rock Campus
• Build relationships with professional staff and faculty, campus resources, and community partners at the Texas State University Round Rock Campus
• Develop transferable skills to thrive in future employment opportunities

Training (How we prepare you):

In order to receive adequate training, student assistants will:

• Attend student training the week of August 18-22
• Attend student staff meetings

Starting Pay Rate:
$10.00 per hour

Payrate Determination:
All student employees begin at the starting pay rate and may increase by .25 after two long semesters (fall and spring) of employment with a positive evaluation from their supervisor using the Student Employee Career Readiness Evaluation Forms. 

Evaluation Frequency:
Student assistants are evaluated by their supervisor at the end of each long semester. 

Desired Start Date:
August 16, 2025

Additional Documents Requested
Resume, Fall 2025 Course Schedule