TXST One Stop Student Assistant | Fall '25 Work Study

Job Description: 

TXST One Stop is hiring a Student Assistant to assist with customer service regarding Financial Aid & Scholarships, Undergraduate Admissions, Student Business Services, and the University Registrar. 

Job Summary: 

The TXST One Stop Student Assistant will work alongside the TXST One Stop staff and provide excellent service to our customers. Student Assistants will contribute their critical thinking and problem-solving skills to ensure our services meet students and family’s needs. Student Assistants will be responsible for responding to webform inquiries and providing other office support as needed. 

Job Duties: 

• Serve as first level contact for customers of the TXST One Stop
• Demonstrate professionalism and confidentiality in all interactions
• Help maintain a friendly, professional and welcoming environment
• Assist with opening and closing procedures
• Assist with webform cases
• Contribute ideas and support to the TXST One Stop social media team
• Occasionally assist with and attend outreach events

Required Skills: 

• Excellent customer service
• Demonstrated ability to work in a fast-paced environment
• Detail oriented
• Highly proficient written and verbal communicator
• Strong organizational skills
• Time management
• Working knowledge of standard office equipment; computer, web-based applications

Direct Supervisor - Training Specialist for TXST One Stop

Employee Evaluation Process - Evaluation will occur once per semester by supervisor

Payrate Determination - Payrate is the same regardless of experience and will remain the same throughout the employment period.